Crisis support & helplines

Crisis support & helplines

If you, or someone you know is in mental health crisis and needs medical help fast.

  • Ring 999 to contact the emergency serves.
  • Go to the nearest A & E

If its not an medical emergency, but you still need urgent help.

  • Ring 111, for professional health advice 24/7 and 365 days of the year.
  • Make an appoint with your GP.

Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

Local support & helplines

Bedfordshire

Hertfordshire

Norfolk

Suffolk

National support & helplines

Crisis and emotional support & helplines for everyone

SANE

Emotional support, information and guidance for people affected by mental illness, their families and carers. 

0300 304 7000 (daily, 4.30pm to 10.30pm)

www.sane.org.uk

Campaign Against Living Miserably (CALM)

Suicide support for men.
0800 58 58 58 (daily, 5pm to midnight)

www.thecalmzone.net

Mental Health information helplines

Rethink Mental Illness

Support and advice for people living with mental illness.

0300 5000 927 (Monday to Friday, 9.30am to 4pm)

www.rethink.org

Mind

Promotes the views and needs of people with mental health problems.

0300 123 3393 (Monday to Friday, 9am to 6pm)

www.mind.org.uk

Abuse (child, sexual, domestic violence)

NSPCC

Children’s charity dedicated to ending child abuse and child cruelty.

0800 1111 for Childline for Children (24-hour helpline)

0808 800 5000 for adults concerned about a child (24-hour helpline)

www.nspcc.org.uk

Refuge

Advice on dealing with domestic violence.

0808 2000 247 (24-hour helpline)

www.refuge.org.uk

Addiction (drugs, alcohol, gambling)

Alcoholics Anonymous

0845 769 7555 (24-hour helpline)

www.alcoholics-anonymous.org.uk

National Gambling Helpline

0808 8020 133 (daily, 8am to midnight)

www.begambleaware.org

Narcotics Anonymous

0300 999 1212 (daily, 10am to midnight)

www.ukna.org

Addaction

One of the UK’s leading drug, alcohol and mental health charities believing everyone can change.

www.addaction.org.uk

Anxiety

Anxiety UK

Charity providing support if you have been diagnosed with an anxiety condition.

03444 775 774 (Mon to Fri, 9.30am to 5.30pm)

www.anxietyuk.org.uk

No Panic

No Panic offers a full range of services for people who suffer from Panic Attacks, Phobias and Obsessive/Compulsive Disorder

0844 967 4848 (Everyday, 10am to 10pm)

www.nopanic.org.uk

 

Bereavement

Cruse Bereavement Care

0844 477 9400 (Monday to Friday, 9am to 5pm)

www.crusebereavementcare.org.uk

Bereavement Advice Centre

0800 634 9494 (Monday to Friday, 9am to 5pm)

www.bereavementadvice.org

Bipolar

Bipolar UK

A charity helping people living with manic depression or bipolar disorder.

0333 323 3880

www.bipolaruk.org.uk

Personality disorder

Use this site to find out more about the different personality disorders, including borderline, antisocial and dangerous and severe, and what the diagnosis means.

www.personalitydisorder.org.uk

Crime victims

Rape Crisis

0808 802 9999 (daily, 12pm to 2.30pm & 7pm to 9.30pm)

www.rapecrisis.org.uk

Victim Support

0808 168 9111 (24-hour helpline)

www.victimsupport.org

Debt

National Debt Line

0808 8084000

www.nationaldebtline.org

Debt Advice

0800 043 40 50 (Mon-Fri, 8am to 8pm & Sat 9am-3pm)

www.debtadvicefoundation.org

Eating disorders

Beat

0808 801 0677 (adults)

0808 801 0711 (for under-18s)

www.b-eat.co.uk

Anorexia & Bulimia Care

03000 11 12 13

www.anorexiabulimiacare.org.uk

Family Support

Relate

The UK’s largest provider of relationship support.

www.relate.org.uk 

Family Lives

Aims to help families with any problem or challenge that they face.

0808 800 2222

www.familylives.org.uk

Men

Andy’s Man Club

A safe space for men to talk about their problems without judgement or feeling like a burden..

www.andysmanclub.co.uk

FNF: Families Need Fathers

Offers information, advice and support services helping parents to achieve a positive outcome for their children.

0300 0300 363

www.fnf.org.uk

Sexuality & Gender

Switchboard – the LGBT+ helpline

Advice and support offered by phone, messaging and email.

0300 330 0630 

www.switchboard.lgbt

Galop

A LGBT+ anti-violence charity. If you’ve experienced hate crime, sexual violence or domestic abuse, they’re here for you.

0800 999 5428

www.galop.org.uk

Women

Women’s Aid

Freephone 24 hr National Domestic Violence Helpline Run in partnership between Women’s Aid & Refuge

0808 2000 247

www.womensaid.org.uk

Rights of Women

A LGBT+ anti-violence charity. If you’ve experienced hate crime, sexual violence or domestic abuse, they’re here for you.

www.rightsofwomen.org.uk