Who is This Course For?
This course will provide learners with the skills and knowledge that is required to understand the nature of working relationships, to work in ways that are agreed with the employer and to work in partnership with others.
This course is aimed at Newly appointed and existing staff and staff teams that provide care and support to people who live in residential homes, supported living services, hospitals, community based settings, Educational settings, Day care services and individuals supported in their own homes.
At the end of the course learners will be able to:
- Understand and define what are professional boundaries
- Understand why it is important to work within agreed ways of working and consequences of not doing so
- Understand the principles of working professionally and their responsibility and accountability
- Identify legislation, policies procedures and codes of conduct and how they apply to practice
- Demonstrate ways of working that can help improve professional relationships and partnership working
- Identify skills and approaches that are needed to resolve dilemmas, challenges and conflict
- Reflect and evaluate current ways of working
The trainer will carry out an on-going assessment
Certificate of attendance will be issued to all learners that have demonstrated that learning has taken place throughout the session and course outcomes have been met.
The course can be delivered at locations to suit the client.
Maximum number of delegates per trainer is 15